Plaza del Ayuntamiento, 1 ground floor - 46002 Valencia.
Schedule: Monday to Friday from 9:00 a.m. to 6:00 p.m.; Saturdays from 9:30 a.m. to 5:30 p.m.; Sundays and public holidays from 10:00 a.m. to 2:00 p.m.
Closed on January 1, 6, October 9, and December 25.
We're here to help you
Speak live with our tourist info staff about any doubt you have about your trip to Valencia
Our tourist informers are available through a live chat to resolve any doubts you may have regarding your visit to Valencia. They will make an effort, within the uncertainty of these days, to help you in all that is in their hands.
And if the informants are not online?
Don't worry. You can fill in the chat form and our informers will attend to your requests. You can send your query at any time, any day of the week!
Is your question about an order from the online shop? Have you bought products, services or tickets?
Write to us at vlcshop@visitvalencia.com and we will contact you to handle your request. If you know it, include your order number and the email address you used to make the purchase so that we can find all the information you need.
TOURIST OFFICE OPENING HOURS
Tourist Information Office City Hall-Ayuntamiento
Tourist Information Office Paz
Carrer de la Pau 48, 46003 – València
Opening hours: Monday to Friday 9:00–18:00; Saturday 9:30–17:30; Sunday and public holidays 10:00–14:00.
Closed: January 1 – January 6 – December 25
Tourist Information Office - Joaquin Sorolla
Carrer de Sant Vicent Màrtir 171, 46007 – València
Opening hours: Monday to Friday, from 10:00 a.m. to 6:00 p.m.; Saturdays, from 10:00 a.m. to 3:00 p.m.; Sundays, closed.
Closed: January 1 – January 6 – December 25
Tourist Information Office - Airport
Arrivals Hall / 46940 - Manises (Valencia)
Opening hours: Monday to Friday, from 8:30 a.m. to 6:30 p.m.; Saturdays, from 9:00 a.m. to 5:00 p.m.; Sundays and public holidays, from 9:30 a.m. to 2:30 p.m.
Closed: January 1 – January 6 – December 25
Tourist Information Office Beach
José Ballester Gozalvo Street s/n – Avda. del Mediterráneo, Promenade · Cabañal Beach. 46011 Valencia.
Open: from April 18 to September 14, from 10:00 a.m. to 3:00 p.m.