We're here to help you

Speak live with our tourist info staff about any doubt you have about your trip to Valencia

Our tourist informers are available through a live chat to resolve any doubts you may have regarding your visit to Valencia.  They will make an effort, within the uncertainty of these days, to help you in all that is in their hands.

And if the informants are not online? 

 Don't worry. You can fill in the chat form and our informers will attend to your requests. You can send your query at any time, any day of the week!

Is your question about an order from the online shop? Have you bought products, services or tickets?

Write to us at vlcshop@visitvalencia.com and we will contact you to handle your request. If you know it, include your order number and the email address you used to make the purchase so that we can find all the information you need.





oficina de turismo ayuntamiento
Plaza del Ayuntamiento, 1 bajo - 46002 València SCHEDULE Monday to Saturday from 9:00 a.m. to 5:30 p.m. Sundays and holidays from 10:00 a.m. to 2:00 p.m. Closed on January 1 - January 6 - October 9 - December 25
View more Tourist Information Office City Hall-Ayuntamiento
Oficina de Turismo calle de la Paz València
Paz 48, 46003-València SCHEDULE Monday to Friday from 9:30 a.m. to 6:30 p.m Saturday from 9:30 a.m. to 6:00 p.m Sundays and holidays from 10:00 a.m. to 2:00 p.m
View more Tourism Information Office Paz
Oficina de Turismo Estación Joaquín Sorolla
Joaquín Sorolla Railway Station SCHEDULE Monday to Friday: 10.00 am to 6.00 pm Saturdays: 10.00 am to 3.00 pm Closed: 1st January – 6th January – 25th December
View more Tourist Information Office - Joaquin Sorolla
Oficina de turismo Aeropuerto
SCHEDULE Monday to Friday: 8:30am to 7:30pm. Saturdays: from 9:00h to 17:00h. Sundays and holidays: 9:30am to 3:30pm. Closed: 1 and 6 January - 25 December.
View more Tourist Information Office - Airport
Calle José Ballester Gozalvo s/n – Avda. del Mediterráneo · Paseo Marítimo · Playa del Cabañal. 46011 Valencia Open from March 29th to September 15th
View more Tourist Information Office Beach