Tourism Information Office Paz

Paz 48, 46003 - València

TOURISTIC AREA: Historical center

The tourist info is located in Calle de la Paz, one of Valencia’s major urban thoroughfares, it offers tourist information, personalized advice izn various languages, comprehensive assistance in planning your stay in the city, and booking and purchase of tickets for tourist attractions in the area, ensuring your trip is well organized, saving you time and helping you beat the queues.


The office is accessible for people with reduced mobility. It is equipped with an accessible service counter, a headset for the hearing impaired, and assistance for people with reduced mobility and general disabilities.

Customer service satisfaction questionnaires and suggestions for improvement.

Logo Tur4all



VAT Refund Service for non-EU visitors. - Global Blue and Planet Payment cheques are accepted.

The tax free service is available from:

Mondays to Saturdays: 10.00am - 5.00pm

Sundays and public holidays: 10.00am-1.00pm


a. Accommodation Booking Service

b. Luxury Dining and Restaurant Bookings, enabling you to sample the Mediterranean cuisine, including shows and culinary experiences.

c. Bookings for Cultural Events

d. Travel Bookings


  • Services in various languages.
  • Sale of souvenirs.
  • VAT Refund Service for non-EU visitors. Tax Free City Centre Credit Card Refund
  • Planning your stay in the city:

  1) Tickets to the city’s main tourist attractions: City of Arts and Sciences, Bioparc, Tourist Bus, Museums, Monuments, etc.

  2) Booking of tourist services:

  • Guided tours on foot, bike or Segway, through the historical centre of the city, seaside villages, Albufera and other places of interest.
  • Themed tours: Silk Route, Route of the Grail and Religious Art, Fallas Tour, Albufera Natural Park, Day Tours, etc.
  • Renting bikes, Segways, etc.
  • Culinary experiences: tapas and wine tours, gastronomy tours, paella workshop, dinner with entertainment, wine bus, etc.
  • Sea activities: catamaran, sunset sailing trip, boat excursion with swimming and food, jet skis, flyboard, etc.


a. Questionnaires to evaluate customer service satisfaction and suggestions for improvement.

b. Self-service information point.



  • Schedule info

    Low season

    1st November - 28th February

    Monday to Saturday from 10:00 a.m. to 6:00 p.m.

    Sundays and holidays from 10:00 a.m. to 2:00 p.m.

    High season

    1st March - 31st October

    Monday to Friday from 9:30 a.m. to 6:30 p.m.

    Saturday from 9:30 a.m. to 6:00 p.m.

    Sundays and holidays from 10:00 a.m. to 2:00 p.m.

    Closed: 1 January - 6 January - 9 June - 25 December.

    Tax free Service

    Mondays to Saturdays: 10.00 am - 5.00 pm

    Sundays and public holidays: 10.00 am - 01.00 pm

  • Interest information


    • Tourist information
    • Wifi
    • Maps
    • Tourist guides
    • Disabled access
    • Services in different languages
    • Card payment
    • Meeting table
    • Physical accessibility
    • Visual accessibility
    • Magnetic loop
    • Tourist information in braille


Carrer de la Pau, 48, 46003 València, España

Get directions