New normal arrives in Valencia

Coronavirus situation in Valencia

Opening of borders in the EU on 21 June

Since 21 June, there is free movement between the member states of the EU. Borders with Algeria, Australia, Canada, Georgia, Japan, Montenegro, Morocco, New Zealand, Rwanda, Serbia, South Korea, Thailand, Tunisia, Uruguay and China are also opened.

Travellers arriving in Spain do not have to be quarantined.


Security measures for entry into Spain

If you are preparing a trip to Valencia by plane from abroad, it is compulsory to fill in this Health Control Form which can be accessed from the page or by downloading the app on your mobile phone from the same page. The Spanish airports have incorporated three security filters for passengers: temperature, in a very efficient and high rigour process; a documentary control, based on the responsible declarations with health information that allows the traceability or the follow up of the person; and also a visual control.

To ensure that all these procedures are carried out in complete safety, the Foreign Health support staff has been strengthened.


Compulsory use of protective mask

The use of a mask is mandatory for those over 6 years of age at all times on public roads, outdoors and in enclosed spaces for public use or open to the public.

The use of masks in private open or closed spaces is recommended when there is a confluence with non-living persons or when the interpersonal safety distance of 1.5 meters cannot be guaranteed.

The use of the mask is not mandatory for sports, children's and young people's leisure activities while staying with the stable cohabitation group or in natural or open-air spaces outside population centres, beaches and swimming pools, as long as the influx of people allows the interpersonal distance of 1.5 metres to be maintained.

Exempt from this obligation are persons with respiratory difficulties or health, dependency or disability reasons that make their use unfeasible. No mask should be worn when doing individual sports in the open air or when the use of a mask is incompatible with activities that, by their very nature, are incompatible with their use.

Correct use of the mask

Remember that the mask should preferably be hygienic or surgical and should cover from the nasal septum to the chin included. The use of a mask with an exhalation valve is not permitted, except in the professional field in which this type of mask may be recommended.

Public Transport

All seats can be used now. When travelling standing, a ratio of two people per square metre must be respected.

On buses, you must enter through the central door and tickets cannot be paid for in cash (only voucher or Valencia Tourist Card only).

Remember that the use of the mask is compulsory on all public transport.


Safe beaches

The summer season on Valencia´s beaches has started this year with the good news of renewing blue flags all over our coastline. This European emblem endorses the good quality of the water for bathing, guarantees accessibility and basic services and emphasises the environmental effort to remind us of the importance of respecting our surroundings. Both in the urban Cabanyal and Malvarrosa beaches and in the other six beaches of L'Albufera Nature Park you will find informative panels on the measures taken to avoid the spread of the coronavirus. If you have any doubts, the informers hired to control the beaches during this summer will be happy to help you.

You can check the occupation of all the beaches in the Comunidad Valenciana at 


Places of worship

Seats in places of worship are limited to a maximum of 75% of the temple´s capacity, provided that safety measures are observed.



The capacity of the commercial premises is 75%, but the safety distance between customers is maintained.   Shopping centres can open with a capacity limited to 60% in their common areas.



You can enjoy the restaurants until 1:00 a.m., although new customers are not allowed after 12:00 a.m.

Restaurants, cafeterias, terraces and beach bars or restaurants must guarantee a physical safety distance of 1.5 m between customers or groups of customers. Groups cannot exceed 10 people.

Smoking is not permitted on public streets, terraces, beaches or other outdoor areas if the minimum distance of at least 2 metres between people cannot be maintained.

Consumption of food or drinks in groups is not allowed. Consumption of drinks in groups is also not permitted on the open street or outside of hotels or similar establishments.

The mask should be used when you ate not drinking or eating.

If you are staying in an apartment and prefer to have lunch or dinner there, check out the take-away and home delivery restaurants.


Cinemas and music rooms

They can already open with 75% of their capacity and pre-assigned seats. Kinepolis Cinemas, Bonaire Cinemas and Star Drive-in are open.



Discos, dance clubs, cocktail and karaoke bars are temporarily closed.


Museums and monuments are open

Most of the city's museums are already open at 75% of their capacity. Check our online agenda to find out about the exhibitions and the security measures for each one.


For cultural activities and outdoor performances, the maximum capacity is 60% of the approved capacity. The measures necessary to maintain a safe distance between persons or, if this is not possible, the application of alternative physical protection measures must be laid down. The use of masks is compulsory, even if the safety distance of 1.5 metres between persons is maintained (except in the case of groups of persons living together who may sit in adjacent seats). The public must remain seated and pre-allocated seats must be provided.


Open hotels

Are you already thinking about a getaway in Valencia? The following hotels are already open again and will be happy to take your booking.


At the beaches and the Poblados Marítimos (Fishermens´ Quarters)

Balneario las Arenas *****

Apartamentos Barracart 

Hostal Miramar



In the city´s centre


Palacio Vallier *****

NH Collection Valencia Colon ****

Dimar ****

Ad Hoc Monumental ***

Ad Hoc Carmen **

Casual Vintage ** 


Ciutat de les Arts i les Ciències

Eurostars Rey Don Jaime ​****


In other areas

Ad Hoc Parque ****

Olympia ****

Ibis Valencia Bonaire

Ibis Valencia Alfafar

Ibis Budget Valencia Aeropuerto 

Olympia Universidades

Hotel Excelsior


Ronda 1 el Puig

B&B Valencia Aeropuerto


Live chat to solve your doubts

Our tourist offices are reopening again and our tourist info staff is also available through a live chat to resolve any doubts you may have regarding your visit to Valencia:

  • From Monday to Saturday, 9h00 to 14:00
  • Sundays and holidays, 10h00 to 14:00

Outside these hours, you can fill in the chat form and our staff will answer your requests. You can send your query at any time, any day of the week.



Consult the latest information related to COVID-19 from official organisations:


Valencia city council

Special information about the coronavirus


National authorities

Coronavirus self-diagnosis

Ministry of Health. New coronavirus disease, COVID-19

Secretariat of State for Tourism. Information for travellers.


Regional Authorities

Consellería de Sanitat (Health Dept. of Regional Government) Coronavirus



International organizations


World Health Organization


World Tourism Organization


If during your stay in Valencia you show symptoms such as fever, dry cough, sore throat or chest pain, and difficulty in breathing, please

  • Stay calm
  • Do not leave your room or apartment
  • Contact your accommodation staff by phone, or call 112 or 900 300 555