New normal arrives in Valencia

Coronavirus situation in Valencia

 

 

Since 21 June, there is free movement between the member states of the EU. Borders with Algeria, Australia, Canada, Georgia, Japan, Montenegro, Morocco, New Zealand, Rwanda, Serbia, South Korea, Thailand, Tunisia, Uruguay and China are also opened.

Travellers arriving in Spain do not have to be quarantined.

 

Security measures for entry into Spain


If you are preparing a trip to Valencia by plane from abroad, it is compulsory to fill in this Health Control Form which can be accessed from the page spth.gob.es or by downloading the app on your mobile phone from the same page. The Spanish airports have incorporated three security filters for passengers: temperature, in a very efficient and high rigour process; a documentary control, based on the responsible declarations with health information that allows the traceability or the follow up of the person; and also a visual control.

To ensure that all these procedures are carried out in complete safety, the Foreign Health support staff has been strengthened.

 

A negative CRP test is mandatory

From 23 November, Spain will require international and national travellers from high-risk countries to present a negative CRP test within 72 hours before their arrival in Spain. 

This measure comes on top of the health checks already carried out on all international passengers at points of entry. It maintains temperature control and visual checks.

From now on, the health check form that each passenger will have to fill in before entering Spain will include a question on whether he or she has undergone a CRP test with a negative result within 72 hours before arrival in Spain. The passenger may be asked to provide proof of the result of the test at any time. The document must be the original, written in Spanish or English and may be presented in paper or electronic form.

If the form has not been completed online using the QR code on www.spth.gob.es or generated with the App Spain Travel Health-SpTH, the form may also be presented on paper before boarding the aircraft. In this case the original negative test result must be attached to the form.

Passengers found to be possibly infected with Covid-19 after temperature, visual or documentary checks must undergo a diagnostic test at the airport upon arrival in Spain.

Risk countries

For the designation of risk areas or states that are obliged to carry out a CRP test, the criteria of the EU Recommendation 2020/1475 of 13 October on a coordinated approach to restrictions on the free movement of persons in response to the Covid 19 pandemic will be used as a reference in the case of European Union and Schengen countries.

For third countries, the number of people infected with Covid-19 per 100,000 population in 14 days, supplemented by the number provided for in the International Health Regulations based on information from the European Centre for Disease Prevention and Control (ECDC).

Travel agencies, tour operators and air or sea transport companies, as well as all other service providers marketing travel tickets, must inform passengers that a CRP test with a negative result is required for entry in Spain.

 

Hotels as a place of refuge in case of infection

Come to Valencia with peace of mind, because if you become infected here and need to be isolated until you return, you can stay in quarantine free of charge at the Cosy Rooms Bolsería Hotel. This service is offered to tourists staying in hotels registered with Turisme Comunitat Valenciana, who have been diagnosed with COVID19 during their stay or on the way to the hotel, provided they are in the Region of Valencia and have a contractual hotel booking. Carers or direct contacts of the diagnosed visitor can also be accommodated if they have also made the same hotel booking.

The hotel you have chosen will take care of the entire process, but you can find more details about this service here.

Compulsory use of protective mask

The use of a mask is mandatory for those over 6 years of age at all times on public roads, outdoors and in enclosed spaces for public use or open to the public.

The use of masks in private open or closed spaces is recommended when there is a confluence with non-living persons or when the interpersonal safety distance of 1.5 meters cannot be guaranteed.

The use of the mask is not mandatory for sports, children's and young people's leisure activities while staying with the stable cohabitation group or in natural or open-air spaces outside population centres, beaches and swimming pools, as long as the influx of people allows the interpersonal distance of 1.5 metres to be maintained.

Exempt from this obligation are persons with respiratory difficulties or health, dependency or disability reasons that make their use unfeasible. No mask should be worn when doing individual sports in the open air or when the use of a mask is incompatible with activities that, by their very nature, are incompatible with their use.

Correct use of the mask

Remember that the mask should preferably be hygienic or surgical and should cover from the nasal septum to the chin included. The use of a mask with an exhalation valve is not permitted, except in the professional field in which this type of mask may be recommended.

Nightly movements

Neither persons nor vehicles are permitted to circulate on public streets and squares between 00.00 and 06.00 hours. Excluded from this rule are professional activities, health needs, care of persons or force majeure.

 

Border closures in the Valencia region

The entry and exit of persons from the territory of the region of Valencia is restricted, except for duly justified journeys for one of the following reasons

(a) Visit to health centres,

services and facilities.

(b) Fulfilment of obligations relating to labour law, professional, business, institutional or legal matters.

c) Attending universities, teaching and training centres, including nursery schools.

(d) Return to the place of habitual residence or to the place where the family resides.

(e) Assistance and care for the elderly, minors, dependent, disabled or particularly vulnerable persons.

f) Travel to financial and insurance companies or petrol stations in neighbouring areas.

g) Necessary or urgent action before public or judicial authorities or notaries.

h) Renewal of permits and official documents and other administrative procedures that cannot be postponed.

(i) Conducting official examinations or tests which cannot be postponed.

(f) For reasons of force majeure or necessity.

k) Any other activity of a similar nature which is duly accredited.                       

 

This restriction does not apply to international entries via ports and airports in the Region of Valencia as the Spanish Autonomous Communities are not able to close or limit the Schengen area. Once inside the Community of Valencia, the traveller will be restricted from leaving the Community by land, just like other people, except for the reasons described above.    

         

Public Transport

All seats can be used now. When travelling standing, a ratio of two people per square metre must be respected.

On buses, you must enter through the central door and tickets cannot be paid for in cash (only voucher or Valencia Tourist Card only).

Remember that the use of the mask is compulsory on all public transport.

 

Safe beaches

The summer season on Valencia´s beaches started this year with the good news of renewing blue flags all over our coastline. This European emblem endorses the good quality of the water for bathing, guarantees accessibility and basic services and emphasises the environmental effort to remind us of the importance of respecting our surroundings. Both in the urban Cabanyal and Malvarrosa beaches and in the other six beaches of L'Albufera Nature Park you will find informative panels on the measures taken to avoid the spread of the coronavirus.

 

Places of worship

Seats in places of worship are limited to a maximum of 30% of the temple´s capacity, provided that safety measures are observed.

 

Stores

The capacity of the commercial premises is 50% (also in shopping centres and their common areas), but the safety distance between customers is maintained.   

 

Restaurants

You can enjoy the restaurants until midnight, although new customers are not allowed after 11:00 pm.

Restaurants, cafeterias, terraces and beach bars or restaurants must guarantee a physical safety distance of 1.5 m between customers or groups of customers. Groups cannot exceed 6 people.

Consumption at the counter in the bars is not permitted.

Capacity is limited to 30% inside the restaurants and 50% on the terraces. 

Smoking is not permitted on public streets, terraces, beaches or other outdoor areas if the minimum distance of at least 2 metres between people cannot be maintained.

Consumption of drinks in groups is not allowed. Consumption of drinks in groups is also not permitted on the open street or outside of hotels or similar establishments.

The mask should be used when you ate not drinking or eating.

If you are staying in an apartment and prefer to have lunch or dinner there, check out the take-away and home delivery restaurants.

 

Cinemas and music rooms

They can already open with 50% of their capacity and pre-assigned seats. 

 

Nightlife

Discos, dance clubs, cocktail and karaoke bars are temporarily closed.

 

Museums and monuments are open

Most of the city's museums are already open at 50% of their capacity. Visitor groups are limited to 6 people.

Check our online agenda to find out about the exhibitions and the security measures for each one.

 

Shows

For cultural activities and outdoor performances, the maximum capacity is 50% of the approved capacity. The measures necessary to maintain a safe distance between persons or, if this is not possible, the application of alternative physical protection measures must be laid down. The use of masks is compulsory, even if the safety distance of 1.5 metres between persons is maintained (except in the case of groups of persons living together who may sit in adjacent seats). The public must remain seated and pre-allocated seats must be provided.

 

Open hotels

Are you already thinking about a getaway in Valencia? The following hotels are open and will be happy to take your booking.

 

At the beaches and the Poblados Marítimos (Fishermens´ Quarters)

Balneario las Arenas *****

Apartamentos Barracart 

Hostal Miramar **

 

In the city´s centre

 

Palacio Vallier *****

NH Collection Valencia Colon ****

Dimar ****

Vincci Palace ****

Ad Hoc Monumental ***

Ad Hoc Carmen **

Casual Vintage ** 

Cosy Rooms Tapinería**

Cosy Rooms Bolsería**

Cosy Rooms Embajador**

 

Ciutat de les Arts i les Ciències

 

Eurostars Rey Don Jaime ​****

AC Hotel Valencia ****

Primus Valencia ****

Hotel Valencia Oceanic ****

 

In other areas

 

Westin Valencia *****

Ad Hoc Parque ****

Olympia **** 

Ibis Valencia Bonaire

Ibis Valencia Alfafar

Ibis Budget Valencia Aeropuerto 

Olympia Universidades

Hotel Excelsior

Florazar

Ronda 1 el Puig

B&B Valencia Aeropuerto

 

Live chat to solve your doubts

Our tourist offices are reopening again and our tourist info staff is also available through a live chat to resolve any doubts you may have regarding your visit to Valencia:

  • From Monday to Saturday, 9h00 to 14:00
  • Sundays and holidays, 10h00 to 14:00


Outside these hours, you can fill in the chat form and our staff will answer your requests. You can send your query at any time, any day of the week.

 

 

Consult the latest information related to COVID-19 from official organisations:

 

Valencia city council

Special information about the coronavirus

 

National authorities

Coronavirus self-diagnosis

Ministry of Health. New coronavirus disease, COVID-19

Secretariat of State for Tourism. Information for travellers.

 

Regional Authorities

Consellería de Sanitat (Health Dept. of Regional Government) Coronavirus

 

 

International organizations

 

World Health Organization

 

World Tourism Organization

 

If during your stay in Valencia you show symptoms such as fever, dry cough, sore throat or chest pain, and difficulty in breathing, please

  • Stay calm
  • Do not leave your room or apartment
  • Contact your accommodation staff by phone, or call 112 or 900 300 555