Self-service kiosks to buy or collect your products
All around Valencia, you’ll find self-service kiosks where you can get information and purchase the Valencia Tourist Card and/or tickets, guided tours, and other activities so you don’t miss anything.
If you’ve purchased your Valencia Tourist Card on our website, you can collect it for free at any of our self-service kiosks. You can also recharge your Valencia Tourist Card with a 10% discount in the same card mode you already have.
There are 6 kiosks with extended opening hours where you can buy, collect, or recharge your Valencia Tourist Card.
- ✈️ Airport (Arrivals Terminal) – 24-hour service
- 🚆 Joaquín Sorolla Train Station – 6:00 a.m. to 11:59 p.m.
- 🏛️ Mercado de Colón – 7:30 a.m. to 2:30 a.m.
- 🏛️ Mercado de la Imprenta – 10:00 a.m. to 11:59 p.m.
- 🛍️ Aqua Shopping Center – 10:00 a.m. to 10:00 p.m.
- 🛍️ Nuevo Centro Shopping Center – 10:00 a.m. to 9:00 p.m.
The rest of the kiosks operate during regular business hours, which may vary depending on their location.
Check all details about collection points and opening hours on our self-service kiosk map.
List of self-service kiosks
✈️ 1 Airport – Arrivals Terminal
- 24-hour service
- In front of the Tourist Info Airport office
📍 2 Joaquín Sorolla Train Station (City Centre)
- Hours: 6:00 a.m. – 11:59 p.m.
- C/ de Sant Vicent Màrtir, 171, next to the tourist office
📍 3 Mercado de la Imprenta (City Centre)
- Hours: 10:00 a.m. – 11:59 p.m.
- C/ de la Mascota, 17
📍 4 Mercado de Colón (City Centre)
- Hours: 7:30 a.m. – 2:30 a.m.
- C/ de Jorge Juan, 19
📍 5 Hortensia Herrero Art Centre (City Centre)
- Hours: Tuesday – Saturday, 10:00 a.m. – 8:00 p.m. | Sunday, 10:00 a.m. – 3:00 p.m.
- C/ del Mar, 31
📍 6 Paz Tourist Office (City Centre)
- Hours: Monday – Friday, 9:00 a.m. – 6:00 p.m. | Saturday, 9:30 a.m. – 5:30 p.m. | Sunday, 10:00 a.m. – 2:00 p.m.
- C/ de la Pau, 48, next to the tourist office
📍 7 Town Hall Tourist Office (City Centre)
- Hours: Monday – Friday, 9:00 a.m. – 6:00 p.m. | Saturday, 9:30 a.m. – 5:30 p.m. | Sunday, 10:00 a.m. – 2:00 p.m.
- Plaza de l'Ajuntament, 1, next to the tourist office
📍 8 Silk Museum (City Centre)
- Hours: Tuesday – Saturday, 10:00 a.m. – 7:00 p.m. | Sunday, 10:00 a.m. – 2:30 p.m.
- C/ del Hospital, 7
📍 9 L'Iber Museum (City Centre)
- Hours: Tuesday – Saturday, 11:00 a.m. – 2:00 p.m. & 4:00 p.m. – 7:00 p.m. | Sunday, 11:00 a.m. – 2:00 p.m.
- C/ de Caballeros, 20–22
📍 10 IVAM – Institut Valencià d’Art Modern (City Centre)
- Hours: Tuesday – Sunday, 10:00 a.m. – 7:00 p.m.
- C/ de Guillem de Castro, 118
📍 11 Nuevo Centro Shopping Center
- Hours: Monday – Saturday, 10:00 a.m. – 9:00 p.m. | Sunday, 11:00 a.m. – 9:00 p.m.
- Av. de Pius XII, 2
📍 12 Valencia Conference Centre
- Hours: 9:00 a.m. – 3:00 p.m.
- Av. de les Corts Valencianes, 60
📍 13 Pelikan Bike
- Hours: Tuesday – Friday, 9:30 a.m. – 7:30 p.m. | Saturday – Sunday, 9:30 a.m. – 8:00 p.m.
- Av. del Port, 25
📍 14 Palau de les Arts Reina Sofía (City of Arts and Sciences area)
- Hours: Monday – Saturday, 10:30 a.m. – 2:30 p.m. & 3:30 p.m. – 6:30 p.m. | Sunday, 10:30 a.m. – 2:30 p.m.
- Av. del Professor López Piñero, 1
📍 15 Aqua Shopping Center (City of Arts and Sciences area)
- Hours: Monday – Saturday, 10:00 a.m. – 10:00 p.m. | Sunday, 11:00 a.m. – 9:00 p.m.
- C/ de Menorca, 19
📍 16 Beach Tourist Office (next to Hotel Balneario Las Arenas)
- Hours: from 18 April to 14 September, 10:00 a.m. – 3:00 p.m.
- C. José Ballester Gozalvo, Paseo Marítimo, next to the tourist office
