Centro de Artesanía de la Comunidad Valenciana

Hospital, 7

Achieves +50% of accessibility indicators assessed

Cognitive
Family member
Hearing impaired
Reduced mobility
Visually impaired
Wheelchair user

EXTERIOR ACCESSIBILITY

Is there a public transport stop nearby, less than 100 m or is there a transport service?

Yes

Is the establishment clearly signposted and identified, including the street name and building number?

No

Is the exterior route suitable until the entrance (minimum width of 150cm and route without slopes)?

Yes

Are there reserved parking spaces for people with disabilities?

Yes

Comments validator

La dirección postal es compartida con el Colegio de Arte Mayor de la Seda. La señalética es insuficiente por lo que el visitante, normalmente, se dirige primeramente al otro acceso (Google Maps te dirige allí también) y desde allí te dan las indicaciones. Sería procedente un tótem visible que redirija al visitante al acceso correcto.

MAIN ENTRANCE TO THE ESTABLISHMENT

Is the main entrance to the establishment easily identified?

Yes

Is the access to the museum or exhibition flat, without steps or unevenness?

Yes

How are the access doors?

Swinging door(s) (conventional door with one or two leaves that need to be manually opened)

Is the width of the door or doors equal to or greater than 80cm?

Yes

Does it have lockers with two different heights or an appropriate height for wheelchair users or people of short stature?

No

Do you have a reception counter with two different heights or suitable height?

Yes

The entry of assistance dogs is authorized and there is access to a water fountain or similar service.

Yes

Free entry or discount on entry price for people with disabilities and one accompanying person

Yes

Comments validator

Las puertas ofrecen tien n el ancho de paso correcto pero es excesivamente pesada. Se recomienda buscar una alternativa para el cartel de la fachada para lograr mayor contraste (actualmente diseño de letras cromadas sobre gris).

VERTICAL COMMUNICATION

Does the museum or exhibition have a single floor or are exhibition rooms and common services located on the accessible floor? If not, is there an elevator to access the other floors?

It is not a single floor, but there is an elevator

If there is an elevator, is it wide enough to maneuver a wheelchair or baby stroller, does it have an automatic door at least 80 cm wide and buttons 1 meter from the floor or at an appropriate height?

Yes

If an elevator is available, is it equipped with visual and audible warning systems to indicate color, buttons in Braille or raised relief, and does it use symbols and colors that facilitate use without confusion?

Yes

SENSORY COMMUNICATION

Is the natural and artificial lighting in the establishment sufficiently good?

Yes

There are (according to distribution) orientation maps usable by different users.

No

Is there written and graphic signage indicating the different rooms and services on each floor of the Museum?

Yes

Is there information about the museum or exhibition and its services for visually impaired people (braille, tactile panels...)?

No

Is there information about the museum or exhibition and its services in easy-to-read format?

No

Do they have magnetic induction loops at the lockers and information points?

No

Do you have staff with knowledge of sign language?

No

Do you have accessible vending machines and/or informational totems?

This service is not available

Comments validator

Existen planos de orientación, pero sin el sistema de comunicación alternativa. Los paneles informativos son en base de metacrilato con destellos y reflejos la luz.

COMMON AREAS, PASSAGES OR ITINERARIES

Are the routes within the floors and between different areas of the space flat, without steps or slopes?

Yes

Do the corridors allow for the crossing of two people simultaneously?

Yes

Is the flooring slip-resistant?

Yes

Is there contrast between the doors and the walls, and between the walls and the floor?

Yes

Comments validator

Tener en cuenta el contraste entre el suelo y el mobiliario expositivo. Procurar que el itinerario sea interpretable y fácilmente identificable a través de la distribución del equipamiento. Las salas con exposiciones permanentes guardan criterios de accesibilidad. La sala de exposiciones temporales es diseñada según exposición y criterios de los diseñadores (habría que establecer criterios de diseño accesible para exposiciones temporales también).

DOORS

Is the width of the door or doors equal to or greater than 80cm?

Yes

Are the different rooms identified with accessible signs next to the doors (pictograms and text) indicating their use or function?

Yes

Are the doors marked in braille or high relief?

No

Comments validator

Considerar el contraste de los carteles informativos (actualmente blanco sobre gris). Actualmente se utiliza el metacrilato como soporte. Evitar materiales que emitan reflejos.

COMMON BATHROOMS

Do you have an adapted bathroom in the common areas?

Yes

Are there changing tables available for babies?

No

CAFETERIA / RESTAURANT

Do you have any tables with a height between 75 and 80cm?

This service is not available

Is there enough space between the tables and the access to the bathrooms for two people to pass through? (minimum distance between furniture 80 cm)

This service is not available

Is the restaurant quiet and does it not have any background noise or ambient music that may distort communication?

This service is not available

Do you have any tables that are sufficiently illuminated?

This service is not available

Does the restaurant have menus with photographs of the dishes or easy-to-read menus?

This service is not available

Is the meal partially or fully self-service? If so, is it at an appropriate height (maximum 0.85m)?

No self-service

If you have the self-service mode, is there clear and simple information about the self-service process, the tour, the layout of the starter sections, the main dishes and the desserts, and the support staff?

Self-service is not available

Do you have children's menus and is it possible to adapt the menus to the needs of users with diversity?

This service is not available

Does it have high chairs for children?

This service is not available

Comments validator

No se dispone de servicio de restauración.

IF THERE IS A STORE AVAILABLE

Do you have a counter and table at two different heights or suitable height (0.85cm)?

Yes

Is there a designated shopping route for users? If so, is it clearly marked with arrows or easy-to-understand directions to facilitate the shopping experience?

There is no defined route

Comments validator

Los indicadores direccionales son medidas de la época del COVID que regulan los flujos de dirección en los recorridos.

FIRE AND EMERGENCY PROTECTION

Is there an emergency plan that includes the evacuation of people with disabilities?

Yes

Is there an audible alarm?

Yes

Is there a visual alarm?

No

Does the establishment have tactile floors, stripes or well-marked routes that facilitate customer orientation and mobility?

No

EXHIBITION SPACE

All information (texts, explanations, signs) is written in a easily visible and understandable format (easy language)

No

The informative signs of each work have text of contrasting color with the background, with an appropriate font size (7mm) and are complemented with braille

No

Are non-textual resources (multisensory) used to provide explanations in the spaces (audio guide is considered separately)?

No

Are there objects or reproductions for visitors to examine by touch?

No

Does the museum have audio guides with audio description for people with visual impairments?

No

Does the museum have an information brochure about the museum and its collections with easy-to-read texts?

No

Are meeting rooms or spaces equipped with magnetic induction loops for people with hearing impairments?

No

Does the museum have sign guides with sign language and subtitles accessible to people with hearing disabilities?

No

Do the videos include written subtitles and/or sign language interpretation (in the relevant languages)?

Yes

Does the museum offer a free service for lending magnetic induction loops?

No

Does the museum have specialized guides to accompany people with sensory and/or intellectual disabilities throughout the museum tour?

No

Is the height of the horizontal display cases at an appropriate height to facilitate observation by children, short stature individuals, and wheelchair users?

Yes

Low background noise; if there is music, it is soft

Yes

Is there a quiet resting area with sufficient lighting?

Yes

Comments validator

Se recomienda seguir estándar para la cartelería y unificar criterios de accesibilidad en su diseño.

PEDAGOGICAL ACTIVITIES

When carrying out pedagogical activities, are the different abilities of the participants taken into account?

Yes

The spaces where the pedagogical activities take place are sufficiently illuminated and there is no background noise

Yes

The explanations of the pedagogical activities are given in clear language and with multimedia support (not just oral).

Yes

Comments validator

El Centro realiza colaboraciones con centros específicos y dispone de espacio accesible para la realización de talleres.

TRAINING

Does it have staff who have received training in the care of people with disabilities?

No

Does the staff have knowledge of the instructions and safety guidelines in case of an emergency?

Yes

At the entrance, does the staff inform about the (adapted) services available?

Yes

Comments validator

El personal del Centro no han realizado formación específica pero cuentan con personal externo cualificado para grupos con discapacidad.

CLIENTS

Do you regularly receive visitors with disabilities?

Yes

Is user feedback reviewed and taken into account when planning modifications?

Yes

Does the client have the option to make a reservation via telephone?

Yes

Does the client have the option of making a reservation by Email?

Yes

Does the client have the option to make a reservation in person?

Yes

Does the client have the option of making an online reservation?

No

At the time of booking, are customers asked if they have any special needs?

Yes

Does it have a website where the characteristics of the space can be consulted, and is it accessible?

Yes

Comments validator

La programación de actividades, visitas y talleres con centros específicos es una actividad recurrente.

HOW TO GET THERE

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