Tienda Oficial VCF - Mestalla

Is there a public transport stop nearby, less than 100 m or is there a transport service?

Is the establishment clearly signposted and identified, including the street name and building number?

Is the exterior route suitable until the entrance (minimum width of 150cm and route without slopes)?

Are there reserved parking spaces for people with disabilities?

Is the main entrance to the establishment easily identified?

Is the access to the establishment level, without steps or uneven surfaces?

Is the width of the door or doors equal to or greater than 80cm?

How are the access doors?

The entry of assistance dogs is authorized and there is access to a water fountain or similar service.

Is the store fully on one floor? If not, is there an elevator to access the other floors?

If there is an elevator, is it wide enough to maneuver a wheelchair or baby stroller, does it have an automatic door at least 80 cm wide and buttons 1 meter from the floor or at an appropriate height?

If an elevator is available, is it equipped with visual and audible warning systems to indicate color, buttons in Braille or raised relief, and does it use symbols and colors that facilitate use without confusion?

Is the natural and artificial lighting in the establishment sufficiently good?

Are the labels, prices, signs, have texts with contrasting colors to the background, with an appropriate font size?

Are there braille labels and signs available?

Do you have staff with knowledge of sign language?

Is there information available in an easy-to-read format?

Is there written and graphic signage indicating the different spaces or departments on each floor of the establishment?

Is there a designated shopping route for users? If so, is it clearly marked with arrows or easy-to-understand directions to facilitate the shopping experience?

Does it have a counter with two different heights or an appropriate height?

Is the height of the display cases at an appropriate height to facilitate observation by children, short stature individuals, and wheelchair users?

If there are fitting rooms, are they spacious enough for a wheelchair or two people to fit?

Do you have an adapted bathroom?

Is there an emergency plan that includes the evacuation of people with disabilities?

Is there an audible alarm?

Is there a visual alarm?

Does the establishment have tactile floors, stripes or well-marked routes that facilitate customer orientation and mobility?

Does it have staff who have received training in the care of people with disabilities?

Does the staff have knowledge of the instructions and safety guidelines in case of an emergency?

At the entrance, does the staff inform about the (adapted) services available?

Do you regularly receive visitors with disabilities?

Is user feedback reviewed and taken into account when planning modifications?

Does it have a website where the characteristics of the space can be consulted, and is it accessible?