Sportcity Valencia

Is there a public transport stop nearby, less than 100 m or is there a transport service?

Is the establishment clearly signposted and identified, including the street name and building number?

Is the exterior route suitable until the entrance (minimum width of 150 cm and route without slopes)?

Are there reserved parking spaces for people with disabilities?

Is the main entrance to the establishment easily identified?

Is the access to the facilities where activities take place flat and without steps?

How are the access doors?

Is the width of the door or doors equal to or greater than 80 cm?

Do you have a reception counter with two different heights or suitable height?

The entry of assistance dogs is authorized and there is access to a water fountain or similar service.

Is the establishment on a single floor or are the adapted rooms and common areas located on the accessible floor? If not, is there an elevator to access other floors?

If there is an elevator, is it wide enough to maneuver a wheelchair or baby stroller, does it have an automatic door at least 80 cm wide and buttons 1 meter from the floor or at an appropriate height?

If an elevator is available, is it equipped with visual and audible warning systems to indicate color, buttons in Braille or raised relief, and does it use symbols and colors that facilitate use without confusion?

Do you have an adapted bathroom in the common areas?

Are there changing tables available for babies?

Comments validator

Is there an emergency plan that includes the evacuation of people with disabilities?

Is there an audible alarm?

Is there a visual alarm?

Does the establishment have tactile floors, stripes or well-marked routes that facilitate customer orientation and mobility?

Is there specific furniture, equipment, materials and adapted facilities available so that wheelchair users can do the activity?

Is there specific furniture, equipment, materials and facilities adapted for users with reduced mobility?

Is there specific furniture, equipment, materials and facilities adapted for visually impaired users?

Is there specific furniture, equipment, materials and facilities adapted for users with hearing disabilities?

Is there specific furniture, equipment, materials and facilities adapted for users with intellectual disabilities?

Comments validator

Is the natural and artificial lighting in the establishment and the place where activities take place good enough?

The spaces where the activities take place are quiet and without background noise

The explanations of sensory communication activities are done in a clear language and with multimedia supports (not only oral).

Is there written and graphic signage indicating the different rooms and services on each floor of the establishment?

Is there information about the activities (how to carry them out, etc.) for visually impaired people (braille, tactile panels...)?

Are there technical aids available for deaf individuals (text phones, fax, hearing loops, etc.)?

Is there information about the activities (how to carry them out, etc.) in any easy-to-read format?

Do you have staff trained to support and assist customers with specific accessibility needs?

Does the staff have knowledge of the instructions and safety guidelines in case of an emergency?

At the entrance, does the staff inform about the (adapted) services available?

Do you regularly receive visitors with disabilities?

Is user feedback reviewed and taken into account when planning modifications?

Does the client have the option to make a reservation via telephone?

Does the client have the option of making a reservation by Email?

Does the client have the option to make a reservation in person?

Does the client have the option of making an online reservation?

At the time of booking, are customers asked if they have any special needs?

Does it have a website where the characteristics of the space can be consulted, and is it accessible?