Salones Hotel Balandret

Accessible upper and outdoor terrace with furniture available according to the type of events and/or users.
Main access to the establishment with automatic doors.
Accessible elevator with braille and illuminated buttons, and control panel at an appropriate height.
Common adapted bathroom signage.
Reception desk at two heights for users with different needs.

Achieves +50% of accessibility indicators assessed

Cognitive

Family member

Hearing impaired

Reduced mobility

Visually impaired

Wheelchair user

Index

EXTERIOR ACCESSIBILITY

Is there a public transport stop nearby, less than 100 m, or is there a transport service?

Yes

Is the establishment clearly signposted and identified, including the street and building number or references that allow for its correct location?

Yes

Is the exterior route suitable until the entrance (minimum width of 150 cm and route without slopes)?

Yes

Are there reserved parking spaces for people with disabilities?

No

Is the parking payment and validation machine located in an accessible point close to the reserved spaces or the main route?

This service is not available

Is the parking payment and validation machine accessible to people with reduced mobility and/or sensory and/or intellectual disabilities?

This service is not available

MAIN ENTRANCE TO THE ESTABLISHMENT

Is the main entrance to the establishment easily identified?

Yes

Is the access to the establishment level, without steps or uneven surfaces?

Yes

How are the access doors?

Automatic doors (the door opens by itself when it detects people)

Is the width of the door or doors equal to or greater than 80 cm?

Yes

Do you have a reception counter with two different heights or suitable height?

Yes

Does the reception area have adequate lighting to facilitate orientation and attention to people with visual or cognitive disabilities?

yes

The entry of assistance dogs is authorized and, is there access to a water fountain or similar service.

Yes

VERTICAL COMMUNICATION

Are all the services of the meeting room located on the same floor? If not, is there an elevator to access the other floors?

It is not a single floor, but there is an elevator

If there is an elevator, is it wide enough to maneuver a wheelchair or baby stroller, does it have an automatic door at least 80 cm wide and buttons 1 meter from the floor or at an appropriate height?

Yes

If an elevator is available, is it equipped with visual and audible warning systems to indicate color, buttons in Braille or raised relief, and does it use symbols and colors that facilitate use without confusion?

Partially

Do the stairs have continuous handrails and adequate signage if they are the only option?

Yes

SENSORY COMMUNICATION

Is the natural and artificial lighting in the meeting room sufficiently good?

Yes

There are (according to distribution) orientation maps usable by different users.

Yes

Is there written and graphic signage indicating the different areas of the room?

No

Is there information about the events and their services for visually impaired people (braille, tactile panels...)?

No

Is there information about the events and their services in easy-to-read format?

No

Do they have magnetic induction loops at the lockers and information points?

No

Do you have staff with knowledge of sign language?

No

Do you have accessible vending machines and/or informational totems?

This service is not available

COMMON AREAS, PASSAGES OR ITINERARIES

Are the routes within the floors and between different areas of the space flat, without steps or slopes?

Yes

Do the corridors allow for the crossing of two people simultaneously?

Yes

Is the flooring slip-resistant?

Yes

Is there contrast between the doors and the walls, and between the walls and the floor?

Yes

Is there a quiet rest area with sufficient lighting, which can also be used to assist people with disabilities?

Yes

DOORS

Is the width of the door or doors equal to or greater than 80 cm?

Yes

Are the different rooms identified with accessible signs next to the doors (pictograms and text) indicating their use or function?

Yes

Are the doors marked in braille or high relief?

No

COMMON BATHROOMS

Do you have an adapted bathroom in the common areas?

Yes

Are there changing tables available for babies?

Yes

CHARACTERISTICS OF THE MEETING ROOMS AND SPACES

Does the distribution of the rooms allow for unobstructed circulation and guarantee equal participation for all attendees?

Yes

In small rooms, can tables and chairs be easily redistributed to ensure passage and comfort for all people?

Yes

In small rooms, are there reserved spaces integrated for wheelchair users at work or meeting tables?

Yes

Are meeting rooms or spaces equipped with magnetic induction loops for people with hearing impairments?

No

Is access to the stage or raised platform adapted to allow participation by anyone?

No stage available

If organizing events in a school or classroom format, does the distribution of tables and chairs allow the passage and participation of wheelchair users?

This format is not available.

If meetings are organized in a U or horseshoe format, has sufficient space been provided for access and mobility of people with technical aids?

Yes

In case of organizing events in a round table format, are there reserved and integrated spaces for people with reduced mobility?

This format is not available.

If organizing events in cocktail or standing format, is there sufficient space free from obstacles to guarantee the circulation of all people?

Yes

If organizing activities in a workshop format, can the furniture and layout of the space be easily adapted to guarantee accessibility?

Yes

Do the rooms have accessible sound systems (magnetic loop, subtitling, amplification)?

This service is not available

Are the screens and projectors placed at a height and distance that allow good visibility from all points?

Yes

Are there alternative visual monitoring options (side screens, subtitling, etc.)?

No

RESTAURANT AREA - CATERING SERVICE

Is there diversity in the furniture available (high and low tables, with and without chairs) to facilitate consumption in conditions of accessibility and comfort for all people?

Yes

Is there enough space between the tables and the access to the bathrooms for two people to pass through? (minimum distance between furniture 80 cm)

Yes

Do you have any tables that are sufficiently illuminated?

Yes

Is the meal partially or fully self-service? If so, is it at an appropriate height (maximum 0.85m)?

Self-service with appropriate height (maximum 0.85m)

If you have the self-service mode, is there clear and simple information about the self-service process, the tour, the layout of the starter sections, the main dishes and the desserts, and the support staff?

Yes

Do you have children's menus and is it possible to adapt the menus to the needs of users with diversity?

Yes

Does the service's menu or information offer information in accessible formats?

Yes

Do you have any tables with a height between 75 and 80cm ?

Yes

COMPLEMENTARY SERVICES - SUPPLIERS

Can a sign language interpretation service be offered during activities or meetings?

Yes, if requested in advance

Are tactile, sound or technological support resources available for people with disabilities (highlighted maps, audio guides, accessible QR codes, etc.)?

No

Do you have contact with companies that can offer adapted services if necessary (simultaneous sign language interpretation, audiovisual subtitling, adapted materials)?

Yes

FIRE AND EMERGENCY PROTECTION

Is there an emergency plan that includes the evacuation of people with disabilities?

Yes

Is there an audible alarm?

Yes

Is there a visual alarm?

Yes

Does the establishment have tactile floors, stripes or well-marked routes that facilitate customer orientation and mobility?

No

TRAINING

At the entrance, does the staff inform about the (adapted) services available?

Yes

Do you have staff trained to support and assist customers with specific accessibility needs?

No

Is a support service offered for people with specific needs?

No

Does the staff have knowledge of the instructions and safety guidelines in case of an emergency?

Yes

Is there specialized staff available to accompany individuals with sensory and/or intellectual disabilities?

No

CLIENTS

In the meeting room, do you regularly receive users with disabilities?

No

Is user feedback reviewed and taken into account when planning modifications?

Yes

Does the client have the option to make a reservation via telephone?

Yes

Does the client have the option of making a reservation by Email?

Yes

Does the client have the option to make a reservation in person?

Yes

Does the client have the option of making an online reservation?

Yes

At the time of booking, are customers asked if they have any special needs?

Yes

Does it have a website where the characteristics of the space can be consulted, and is it accessible?

Yes

Does the organizer provide information about accessibility services available for people with disabilities?

Yes

Is it recommended that the event organizer ask registrants or guests if they have any accessibility requirements to be met during the event during the registration process?

Yes

How to arrive

Paseo Neptuno, 22