Gnomo El Carmen

Calle Alta 24

Achieves +50% of accessibility indicators assessed

Hearing impaired

EXTERIOR ACCESSIBILITY

Is there a public transport stop nearby, less than 100 m or is there a transport service?

Yes

Is the establishment clearly signposted and identified, including the street name and building number?

Yes

Is the exterior route suitable until the entrance (minimum width of 150cm and route without slopes)?

No

Are there reserved parking spaces for people with disabilities?

No

MAIN ENTRANCE TO THE ESTABLISHMENT

Is the main entrance to the establishment easily identified?

Yes

Is the access to the establishment level, without steps or uneven surfaces?

No

Is the width of the door or doors equal to or greater than 80cm?

Yes

How are the access doors?

Automatic doors (the door opens by itself when it detects people)

The entry of assistance dogs is authorized and there is access to a water fountain or similar service.

Yes

Comments validator

Se recomienda buscar solución accesible para el acceso al establecimiento y suprimir el escalón de entrada. Los vinilos de la puerta automática son válidos como elementos de contraste para identificar el cristal.

VERTICAL COMMUNICATION

Is the store fully on one floor? If not, is there an elevator to access the other floors?

Single floor

If there is an elevator, is it wide enough to maneuver a wheelchair or baby stroller, does it have an automatic door at least 80 cm wide and buttons 1 meter from the floor or at an appropriate height?

There is no elevator

If an elevator is available, is it equipped with visual and audible warning systems to indicate color, buttons in Braille or raised relief, and does it use symbols and colors that facilitate use without confusion?

There is no elevator

SENSORY COMMUNICATION

Is the natural and artificial lighting in the establishment sufficiently good?

Yes

Are the labels, prices, signs, have texts with contrasting colors to the background, with an appropriate font size?

Yes

Are there braille labels and signs available?

No

Do you have staff with knowledge of sign language?

No

Is there information available in an easy-to-read format?

No

Is there written and graphic signage indicating the different spaces or departments on each floor of the establishment?

Yes

Is there a designated shopping route for users? If so, is it clearly marked with arrows or easy-to-understand directions to facilitate the shopping experience?

Yes, there is a route, but it is not signposted.

Is there information about the establishment and its services for visually impaired individuals (Braille map, tactile panels...)?

No

Comments validator

Se recomienda unificar el diseño del etiquetado con un formato accesible mediante un tamaño de letra adecuado y buen contraste respecto al fondo. Es recomendable ampliar el espacio de paso del recorrido interior, especialmente en las zonas de giro.

ESTABLISHMENT FACILITIES

Does it have a counter with two different heights or an appropriate height?

No

Is the height of the display cases at an appropriate height to facilitate observation by children, short stature individuals, and wheelchair users?

Yes

If there are fitting rooms, are they spacious enough for a wheelchair or two people to fit?

No

Do you have an adapted bathroom?

No

Comments validator

Se recomienda bajar la altura del mostrador y disponer de zona de aproximación al mismo libre de obstáculos hasta 0.70m.

SECURITY AND EMERGENCIES

Is there an emergency plan that includes the evacuation of people with disabilities?

No

Is there an audible alarm?

No

Is there a visual alarm?

No

Does the establishment have tactile floors, stripes or well-marked routes that facilitate customer orientation and mobility?

No

Comments validator

Se recomienda disponer de plan de emergencia para personas con discapacidad y que los empleados sean conocedores del mismo.

TRAINING

Do you have staff trained to support and assist customers with specific accessibility needs?

No

Does the staff have knowledge of the instructions and safety guidelines in case of an emergency?

No

At the entrance, does the staff inform about the (adapted) services available?

No

Comments validator

Se recomienda contemplar la atención al cliente con discapacidad en los planes de formación continua para empleados.

CLIENTS

Do you regularly receive visitors with disabilities?

Yes

Is user feedback reviewed and taken into account when planning modifications?

Yes

Does it have a website where the characteristics of the space can be consulted, and is it accessible?

Yes

HOW TO GET THERE

Get directions

Interest information