Valencia Tourist Office - Town Hall Square
Plaça de l'Ajuntament 1, 46002 València
TOURISTIC AREA: Historical center
Located in the Plaza del Ayuntamiento, without obstacles and with homogeneous pavement.
It allows access for a guide dog.
It has a guide in Braille of Tourism of the Valencian Community.
Physical
Parking and exterior access:
There is public transport less than 100 m away. The exterior route is accessible, without level changes and wide enough.
There are parking spaces reserved for people with disabilities nearby.
Access:
Main entrance without steps, with automatic doors wider than 80 cm. The access is flat and easily identifiable from the outside.
Mobility:
Space located on a single floor, no elevator needed. Corridors allow comfortable crossing of two people. Non-slip flooring and visual contrast between floors, doors, and walls.
There is an adapted counter with appropriate height. There is no adapted bathroom or baby changing table.
Accessible vending machines and information totems.
Visual
Access:
Glazed main door, with low-contrast visual signs and automatic opening. Reception: Itinerary without unevenness. 106 cm high counter with direct lighting. Mobility: Eyebrow-blind, non-slip and homogeneous flooring. No elements that hinder circulation. Leaflets and objects located at a height of 79-200 cm.
Auditory
Attention:
The office has a hearing loop at the counter.
There is no staff with knowledge of sign language.
Cognitive
Material and attention:
The office has city maps with pictograms and a QR code to download easy-to-read routes.
The space is open, flat, and easy to navigate.
There is no specific quiet resting area.