PALACIO DE CONGRESOS DE VALENCIA

Is the meeting space linked to another accredited accessible venue (hotel, museum, etc.)?

Is the access to the establishment level, without steps or uneven surfaces?

How are the access doors?

Is the width of the door or doors equal to or greater than 80cm?

Do you have a reception counter with two different heights or suitable height?

The entry of assistance dogs is authorized and there is access to a water fountain or similar service.

Comments validator

Are all the services of the meeting room located on the same floor? If not, is there an elevator to access the other floors?

If there is an elevator, is it wide enough to maneuver a wheelchair or baby stroller, does it have an automatic door at least 80 cm wide and buttons 1 meter from the floor or at an appropriate height?

If an elevator is available, is it equipped with visual and audible warning systems to indicate color, buttons in Braille or raised relief, and does it use symbols and colors that facilitate use without confusion?

Is the natural and artificial lighting in the meeting room sufficiently good?

There are (according to distribution) orientation maps usable by different users.

Is there written and graphic signage indicating the different areas of the room?

Is there information about the events and their services for visually impaired people (braille, tactile panels...)?

Is there information about the events and their services in easy-to-read format?

Do they have magnetic induction loops at the lockers and information points?

Do you have staff with knowledge of sign language?

Do you have accessible vending machines and/or informational totems?

Are the routes within the floors and between different areas of the space flat, without steps or slopes?

Do the corridors allow for the crossing of two people simultaneously?

Is the flooring slip-resistant?

Is there contrast between the doors and the walls, and between the walls and the floor?

Is the width of the door or doors equal to or greater than 80cm?

Are the different rooms identified with accessible signs next to the doors (pictograms and text) indicating their use or function?

Are the doors marked in braille or high relief?

Do you have an adapted bathroom in the common areas?

Are there changing tables available for babies?

Comments validator

Is there reserved seating near the stage?

Is the space between the seats wide enough to allow the passage of a wheelchair?

The informative signs have text of contrasting color with the background, with an appropriate font size (7mm) and are complemented with braille

Are meeting rooms or spaces equipped with magnetic induction loops for people with hearing impairments?

Do you have contact with companies that can offer adapted services if necessary (simultaneous sign language interpretation, audiovisual subtitling, adapted materials)?

Is there a quiet rest area with sufficient lighting, which can also be used to assist people with disabilities?

Is there specialized staff available to accompany individuals with sensory and/or intellectual disabilities?

Is there an emergency plan that includes the evacuation of people with disabilities?

Is there an audible alarm?

Is there a visual alarm?

Does the establishment have tactile floors, stripes or well-marked routes that facilitate customer orientation and mobility?

Comments validator

Does it have staff who have received training in the care of people with disabilities?

Does the staff have knowledge of the instructions and safety guidelines in case of an emergency?

At the entrance, does the staff inform about the (adapted) services available?

In the meeting room, do you regularly receive users with disabilities?

Is user feedback reviewed and taken into account when planning modifications?

Does the client have the option to make a reservation via telephone?

Does the client have the option of making a reservation by Email?

Does the client have the option to make a reservation in person?

Does the client have the option of making an online reservation?

At the time of booking, are customers asked if they have any special needs?

Does it have a website where the characteristics of the space can be consulted, and is it accessible?