Hotel NH Ciudad de València

Avda. del Puerto, 214 46023 Valencia

TOURISTIC AREA: City of Arts and Alameda

Located on an avenue with no obstacles and even paving.

Guide dogs allowed. 

Auditory

Access:

All-glass door. 

Reception:

Reception desk 94 cm high with no induction loop. 

Indoor mobility:

No written information about the hotel services. There are information sings in each room with pictograms or short texts. With illuminated emergency alerts. 

Communal toilets:

No visual aide to indicate free or occupied. No gap underneath the cubicle door. 

Lift:

There is a stop button and visual information inside and outside of cab. Equipped with emergency visual alert. Solid door. 

Room:

With Internet connection. There is no written information on the hotel's services. Television with teletext. The telephone allows communication with the reception desk. Plug next to the bed. No peephole in the door. The toilet door does not allow communication with the outside. 

Meeting room:

Solid door. 

Restaurant, cafeteria, buffet:

All-glass door. Furnished with a round table that seats five people. 

Physical

Car park:

One reserved parking space, 352x540 cm, in a private carpark, with horizontal signage and an accessible route to the hotel. Less than 120 cm approach area on both sides. 

Access:

Main entrance with eight steps, 15 cm high, served by a platform lift. Door with 420 cm clear width. Opens automatically. 

Reception:

Located on Ground Floor, accessible, with no changes in level. Slip-resistant, smooth floor surface. Counter 94 cm high, 78 cm clearance and 27 cm depth underneath. 

Indoor mobility:

Building with eight floors connected by a stair and a lift. No changes in level in the routes on each floor. Corridors more than 120 cm wide, with no changes in level and a smooth, slip-resistant floor surface. 

Toilets in communal areas:

A adapted unisex cubicle with an accessible route. Signage on door with standardised symbol. Slip-resistant floor surface. Door with door handle, opening outward, with 90 cm clear width. No spring hinge. There is a space in front of and behind the door of 150 cm or more. The lock can be opened from the outside in the event of an emergency. Turning circle inside the cubicle is 150 cm in diameter. Washbasin 90 cm high, no pedestal, with a clear space underneath 72 cm high and 56 cm deep. It can be reached from the toilet. Mixer tap. Upright mirror; height of lower edge, 115 cm. Approach to the toilet, 153 cm wide on the left side and 84 cm in front. Toilet seat height, 40 cm. Folding grab bar on the left side and fixed grab bar on the right side. Both are placed at a height of 90 cm. Distance between grab bars, 81 cm. With alarm system inside the cubicle. 

Lift:

Three lifts connect the Ground Floor with the Seventh Floor. Located on an accessible floor with an accessible route. With 81 cm clear width and a 100x130 cm cab. Height of call buttons, 100 cm; height of cab buttons, 100 cm; and height of handrail, 100 cm. 

Stairs:

A main stair connects the Ground Floor with the Seventh Floor. A lift provides an accessible alternative route. There are two sections per floor with nine and eleven even steps, respectively, with 14 cm riser height and 25 cm tread depth. Double handrail on both sides of stair, at a height of 86 cm. Handrail does not extend onto intermediate landings but it does extend onto lift boarding and landing areas. Slip-resistant, smooth floor surface. 

Adapted room:

Located on an accessible floor. Door with 85 cm clear width. Barrier free space to approach the bed, 110 cm on the left side and 120 cm on the right side. Bed 56 cm high with no access to control mechanisms. Height of environmental controls, 157 cm. Height of wardrobe shelves and drawers, 59-9.6 cm. Easy to open door pulls. 

Adapted en-suite toilet:

Sliding door with doorknob, opening outward, with 120 cm clear width. Easy to open lock. There is a space in front of and behind the door of 150 cm or more. Washbasin 87 cm high, no pedestal, with a clear space underneath 76 cm high and 50 cm deep. It cannot be reached from the toilet. Mixer tap. Upright mirror; height of lower edge, 92 cm. Width to approach the toilet, 66 cm on the right side and 86 cm in front. Height of seat, 40 cm. Folding grab bar on right side, at a height of 74 cm. Slip-resistant shower floor, level with the rest of the facility. Option of shower seat. Wall-mounted accessible mixer tap, at a height of 76 cm. Horizontal grab bar height, 70 cm. No alarm system inside the cubicle. 

Restaurant, cafeteria, buffet:

Located on ground floor, with an accessible route. Door with 98 cm clear width. One-leg table. Height of lower edge, 78 cm; 80 cm width and 40 cm depth. At least 89 cm passage width between tables. Self-service counter, 85 cm high, 5 cm depth. 130 cm clear width to allow passage along edge of counter. No possibility of sliding a tray along the entire length of counter. Food and items placed at a height of 85 cm. 

Meeting room:

Located on an accessible floor. Door with 102 cm clear width. The table is 72 cm high. Height of lower edge, 64 cm; 187 cm width and 45 cm depth.

Visual

Access:

Automatic glass main door with high-contrast visual signage. Preceded by eight steps, 15 cm high. Slip-resistant floor surface. Fixed doormat in front of and behind the door. 

Reception:

Barrier free path with no changes in level. Slip-resistant, smooth floor. The lighting is not uniform. Counter 94 cm high, with no direct lighting. 

Indoor mobility:

Barrier free route. Smooth, slip-resistant floor surface, with no bumps. Information labels with contrasted, embossed pictograms. Uniform lighting. 

Communal toilets:

Men's and women's toilets marked with non-standardised tactile pictograms, contrasting colours and placed at a height of 150 cm. Toilet door contrasts with the wall. Uniform motion sensor light. Slip-resistant floor surface. No unmarked barriers and projecting elements. 

Lift:

Main lift with contrasted buttons, in Braille characters and embossed. Handrail height, 100 cm. Not equipped with audio signals to indicate floor landing and direction of movement. Floor in front of the lift door indicated with a tactile-visual strip. Equipped with an audio alarm and intercom. 

Stairs:

A main stair connects the Ground Floor with the Seventh Floor. A lift provides an accessible alternative route. No visual-tactile signage at the top and bottom of stairs. Steps with no nosing, no tactile-visual signage and with edge protection. Handrail not extended onto landings. Slip-resistant, smooth floor surface. Uniform lighting. 

Room:

Room door not contrasted with the wall. Smooth floor surface. The furniture may hinder circulation. Uniform lighting. Toilet door contrasts with the wall. Uniform lighting in toilet cubicle. 

Restaurant, cafeteria, buffet:

Barrier free route. Smooth, slip-resistant floor surface, with no bumps. Glass doors with contrasted signage. Uniform lighting. 

Meeting room:

Barrier free route. Smooth, slip-resistant floor surface, with no bumps. Uniform lighting.