Palacio de congresos de Valencia

Avenida de las cortes valencianas, 60

Achieves +50% of accessibility indicators assessed

Cognitive
Family member
Hearing impaired
Reduced mobility
Visually impaired
Wheelchair user

EXTERIOR ACCESSIBILITY

Is there a public transport stop nearby, less than 100 m or is there a transport service?

Yes

Is the establishment clearly signposted and identified, including the street name and building number?

No

Is the exterior route suitable until the entrance (minimum width of 150 cm and route without slopes)?

Yes

Are there reserved parking spaces for people with disabilities?

Yes

Is the parking payment and validation machine located in an accessible point close to the reserved spaces or the main route?

This service is not available

Is the parking payment and validation machine accessible to people with reduced mobility and/or sensory and/or intellectual disabilities?

This service is not available

MAIN ACCESS TO THE BUILDING

Is the main entrance to the establishment easily identified?

Yes

Is the access to the establishment level, without steps or uneven surfaces?

Yes

How are the access doors?

Swinging door(s) (conventional door with one or two leaves that need to be manually opened)

Is the width of the door or doors equal to or greater than 80 cm?

Yes

Do you have a reception counter with two different heights or suitable height?

Yes

Does the reception area have adequate lighting to facilitate orientation and attention to people with visual or cognitive disabilities?

yes

The entry of assistance dogs is authorized and there is access to a water fountain or similar service.

No

VERTICAL COMMUNICATION

Are all the meeting room services located on the same floor? If not, are there accessible means to access the other floors?

It is not a one floor, but there is an elevator or stairlift.

If there is an elevator, is it wide enough to maneuver a wheelchair or baby stroller, does it have an automatic door at least 80 cm wide and buttons 1 meter from the floor or at an appropriate height?

Yes

If an elevator is available, is it equipped with visual and audible warning systems to indicate color, buttons in Braille or raised relief, and does it use symbols and colors that facilitate use without confusion?

Yes

Do the stairs have continuous handrails and adequate signage if they are the only option?

Yes

SENSORY COMMUNICATION

Is the natural and artificial lighting in the congress center or exhibition center good enough?

Yes

Is there information about the events and their services in easy-to-read format?

Yes

There are (according to distribution) orientation maps usable by different users.

No

Is there written and graphic signage indicating the different rooms and services on each floor of the establishment?

Yes

Do you have magnetic induction loops at reception, information points and rooms?

No

Do you have staff with knowledge of sign language?

No

Do you have accessible vending machines and/or informational totems?

No

COMMON AREAS, PASSAGES OR ITINERARIES

Are the routes within the floors and between different areas of the space flat, without steps or slopes?

Yes

Do the corridors allow for the crossing of two people simultaneously?

Yes

Is the flooring slip-resistant?

Yes

Is there contrast between the doors and the walls, and between the walls and the floor?

Yes

Is there a quiet rest area with sufficient lighting, which can also be used to assist people with disabilities?

Yes

COMMON BATHROOMS

Do you have an adapted bathroom in the common areas?

Yes

Are there changing tables available for babies?

Yes

DOORS

Is the width of the door or doors equal to or greater than 80 cm?

Yes

Are the different rooms identified with accessible signs next to the doors (pictograms and text) indicating their use or function?

Yes

Are the doors marked in braille or high relief?

Yes

Comments validator

Las principales salas de eventos están señalizadas con braille o alto relieve, indicando su función. Se dispone de personal de apoyo para orientar a todas las personas.

CHARACTERISTICS OF THE MEETING ROOMS AND SPACES

What are the access doors to the meeting rooms like?

Swinging door(s) (conventional door with one or two leaves that need to be manually opened)

Is there clear and accessible signage to navigate within the fairground (entrance, exits, services, rest areas, etc.)?

Yes

Does the width of the aisles between tables, stands and furniture allow people to pass and cross simultaneously?

Yes

Is the lighting inside the rooms or exhibition areas sufficient and homogeneous to guarantee safety and understanding of the information?

Yes

In the exhibition area, do the stands have barrier-free access, with ramps or flat surfaces, and with height-accessible furniture?

Yes

Is the information displayed (posters, brochures, screens) accessible to everyone?

Yes

Does the Congress Center or fairgrounds promote or require that stands meet accessibility criteria?

Yes

Does the distribution of the rooms allow for unobstructed circulation and guarantee equal participation for all attendees?

Yes

Do the rooms have modular walls or movable panels that allow the space to be adapted, and does their installation not present protrusions or gaps in the floor that hinder mobility?

Yes

In small rooms, can tables and chairs be easily redistributed to ensure passage and comfort for all people?

Yes

In small rooms, are there reserved spaces integrated for wheelchair users at work or meeting tables?

Yes

If events are organized in an auditorium or theater format, are the rooms adapted for people with reduced mobility, reserving spaces with good visibility towards the stage or screen?

Yes

Is access to the stage or raised platform adapted to allow participation by anyone?

No

If meetings are organized in a U or horseshoe format, has sufficient space been provided for access and mobility of people with technical aids?

Yes

In case of organizing events in a round table format, are there reserved and integrated spaces for people with reduced mobility?

Yes

If organizing events in cocktail or standing format, is there sufficient space free from obstacles to guarantee the circulation of all people?

Yes

If organizing activities in a workshop format, can the furniture and layout of the space be easily adapted to guarantee accessibility?

Yes

If organizing events in a school or classroom format, does the distribution of tables and chairs allow the passage and participation of wheelchair users?

Yes

Do the rooms have accessible sound systems (magnetic loop, subtitling, amplification)?

Yes

Are the screens and projectors placed at a height and distance that allow good visibility from all points?

Yes

Are there alternative visual monitoring options (side screens, subtitling, etc.)?

Yes

Comments validator

Las salas disponen de sistemas de subtitulado y amplificación, pero no de bucles magnéticos. En las salas en formato auditorio, hay espacios reservados para PMR, separadas de los asientos de los acompañantes. Bajo petición, se puede adaptar el teatro de sillas según el evento.

OUTDOOR SPACES

If you have outdoor spaces such as patios, gardens, terraces or similar, are these accessible and can they be used for activities or events open to all types of public?

Yes

Does the outdoor space have a quiet, noise-free and shaded rest area, accessible to people with disabilities?

Yes

Is access to the gardens or outdoor areas of the site on level ground and without barriers that hinder mobility?

Yes

RESTAURANT AREA - CATERING SERVICE

Do you have any tables with a height between 75 and 80 cm?

Yes

Is there diversity in the furniture available (high and low tables, with and without chairs) to facilitate consumption in conditions of accessibility and comfort for all people?

Yes

Is there enough space between the tables and the access to the bathrooms for two people to pass through? (minimum distance between furniture 80 cm)

Yes

Is the restaurant or catering area quiet and free of background noise or ambient music that distorts communication?

Yes

Do you have any tables that are sufficiently illuminated?

Yes

Is the meal partially or fully self-service? If so, is it at an appropriate height (maximum 0.85m)?

Self-service with appropriate height (maximum 0.85m)

If you have the self-service mode, is there clear and simple information about the self-service process, the tour, the layout of the starter sections, the main dishes and the desserts, and the support staff?

Yes

Do you have children's menus and is it possible to adapt the menus to the needs of users with diversity?

Yes

Does it have high chairs for children?

Yes

Does the service's menu or information offer information in accessible formats?

Yes

Comments validator

En todos los servicios de cátering se dispone de camareros que ofrecen apoyo y los productos a la altura adecuada para todas las personas.

COMPLEMENTARY SERVICES - SUPPLIERS

Do you have contact with companies that can offer adapted services if necessary (simultaneous sign language interpretation, audiovisual subtitling, adapted materials)?

Yes

Can a sign language interpretation service be offered during activities or meetings?

Yes, if requested in advance

Are tactile, sound or technological support resources available for people with disabilities (highlighted maps, audio guides, accessible QR codes, etc.)?

Yes

Comments validator

Los recursos táctiles, tecnológicos, etc, se pueden solicitar con antelación para tenerlos disponibles durante el evento.

FIRE AND EMERGENCY PROTECTION

Is there an emergency plan that includes the evacuation of people with disabilities?

Yes

Is there an audible alarm?

Yes

Is there a visual alarm?

Yes

Does the establishment have tactile floors, stripes or well-marked routes that facilitate customer orientation and mobility?

No

TRAINING

Does the staff have knowledge of the instructions and safety guidelines in case of an emergency?

Yes

At the entrance, does the staff inform about the (adapted) services available?

No

Is a support service offered for people with specific needs?

Yes

CLIENTS

Does the organizer provide information about accessibility services available for people with disabilities?

Yes

Is it recommended that the organizer of the congress or fair request during the registration process whether registrants have any accessibility requirements?

Yes

Do you regularly receive visitors with disabilities?

Yes

Is user feedback reviewed and taken into account when planning modifications?

Yes

Does the client have the option to make a reservation via telephone?

Yes

Does the client have the option of making a reservation by Email?

Yes

Does the client have the option to make a reservation in person?

Yes

Does the client have the option of making an online reservation?

Yes

Does it have a website where the characteristics of the space can be consulted, and is it accessible?

Yes

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