Olympia Hotel, Events & Spa

Is there a public transport stop nearby, less than 100 m or is there a transport service?

Is the establishment clearly signposted and identified, including the street name and building number?

Is the exterior route suitable until the entrance (minimum width of 150cm and route without slopes)?

Are there reserved parking spaces for people with disabilities?

Is the main entrance to the establishment easily identified?

Is the access to the establishment level, without steps or uneven surfaces?

How are the access doors?

Is the width of the door or doors equal to or greater than 80cm?

Do you have a reception counter with two different heights or suitable height?

The entry of assistance dogs is authorized and there is access to a water fountain or similar service.

Is the establishment on a single floor or are the adapted rooms and common areas located on the accessible floor? If not, is there an elevator to access other floors?

If there is an elevator, is it wide enough to maneuver a wheelchair or baby stroller, does it have an automatic door at least 80 cm wide and buttons 1 meter from the floor or at an appropriate height?

If an elevator is available, is it equipped with visual and audible warning systems to indicate color, buttons in Braille or raised relief, and does it use symbols and colors that facilitate use without confusion?

Is the natural and artificial lighting in the establishment sufficiently good?

Is there written and graphic signage indicating the different rooms and services on each floor of the establishment?

Is there information about the establishment and its services for visually impaired individuals (Braille menus, tactile panels...)?

Are there technical aids for people with hearing disabilities (text telephone, fax, magnetic loops, vibrating alarm clock, etc.)?

Is there information about the establishment and its services in an easy-to-read format?

Do you have staff with knowledge of sign language?

Do you have accessible vending machines and/or informational totems?

Are the routes within the floors and between different areas of the space flat, without steps or slopes?

Do the corridors allow for the crossing of two people simultaneously?

Is the flooring slip-resistant?

Is there contrast between the doors and the walls, and between the walls and the floor?

Is the width of the door or doors equal to or greater than 80cm?

Are the different rooms identified with accessible signs next to the doors (pictograms and text) indicating their use or function?

Are the doors marked in braille or high relief?

Do you have an adapted bathroom in the common areas?

Are there changing tables available for babies?

Do you have any tables with a height between 75 and 80cm?

Is there enough space between the tables and the access to the bathrooms for two people to pass through? (minimum distance between furniture 80 cm)

Is the restaurant quiet and does it not have any background noise or ambient music that may distort communication?

Do you have any tables that are sufficiently illuminated?

Does the restaurant have menus with photographs of the dishes or easy-to-read menus?

Is the meal partially or fully self-service? If so, is it at an appropriate height (maximum 0.85m)?

If you have the self-service mode, is there clear and simple information about the self-service process, the tour, the layout of the starter sections, the main dishes and the desserts, and the support staff?

Do you have children's menus and is it possible to adapt the menus to the needs of users with diversity?

Does it have high chairs for children?

Does the pool have an access ramp?

Is there a children's pool available?

Does the pool area have accessible signage that clearly indicates the rules of use and the location of services (entrance, exit, showers, changing rooms)?

Does the swimming area have a lifeguard service?

Is there an emergency plan that includes the evacuation of people with disabilities?

Is there an audible alarm?

Is there a visual alarm?

Does the establishment have tactile floors, stripes or well-marked routes that facilitate customer orientation and mobility?

If entertainment activities are carried out, are the different needs of the participants taken into account to ensure that everyone can participate?

The spaces where the activities take place are sufficiently illuminated and there is no background noise

The explanations of the activities are done in a clear language and with multimedia supports (not only oral).

Do you have any rooms adapted for people with disabilities?

Is the percentage of adapted rooms above what is stated in the regulations?

Are there cribs available for babies?

Does it have staff who have received training in the care of people with disabilities?

Does the staff have knowledge of the instructions and safety guidelines in case of an emergency?

At the entrance, does the staff inform about the (adapted) services available?

Do you regularly receive visitors with disabilities?

Is user feedback reviewed and taken into account when planning modifications?

Does the client have the option to make a reservation via telephone?

Does the client have the option of making a reservation by Email?

Does the client have the option to make a reservation in person?

Does the client have the option of making an online reservation?

At the time of booking, are customers asked if they have any special needs?

Does it have a website where the characteristics of the space can be consulted, and is it accessible?