CLUB DE TENIS VALENCIA

Is there a public transport stop nearby, less than 100 m or is there a transport service?

* Is the location where the activity begins or takes place clearly signposted and identified, including the street name and building number or other directional signs?

110 / 5.000 Is the route to the activity start point adequate? (minimum width of 150 cm and no uneven ground)

Are there reserved parking spaces for people with disabilities?

Is the surface of the area where the activity takes place firm and even, without bumps or holes, and well maintained?

Is the surface non-slippery both in dry and wet conditions?

Does it have handrails on at least one side (recommended on both) integrated into the environment and easily manipulable?

Is the drainage system adequate to prevent flooding?

Is the minimum width of passage in the itinerary more than 90cm?

Does the route have any meeting points or crossings wider than 150 cm?

Is the longitudinal slope less than 12%?

Is the cross slope less than 2%?

Are there resting areas in the activity area?

Is the furniture designed to be used by all users?

Is there enough space between the furniture for wheelchair users to be able to position themselves next to their companions?

Do you have an adapted bathroom?

Is the adapted bathroom connected to the activity area and accessible?

Is there specific signage for the accessible toilet door?

Do you consider the door and its dimensions suitable for use by a wheelchair user?

Does the bathroom have assistive devices (bars)?

Are there changing tables available for babies?

Comments validator

Is there an emergency plan that includes the evacuation of people with disabilities?

Are important and emergency warnings disseminated via acoustic signals (such as public address systems)?

Are relevant emergency notices communicated using visual signals (screens, banners, images, graphic icons, mobile applications, etc.)?

Is there specific furniture, equipment, materials and adapted facilities available so that wheelchair users can do the activity?

Is there specific furniture, equipment, materials and facilities adapted for users with reduced mobility?

Is there specific furniture, equipment, materials and facilities adapted for visually impaired users?

Is there specific furniture, equipment, materials and facilities adapted for users with hearing disabilities?

Is there specific furniture, equipment, materials and facilities adapted for users with intellectual disabilities?

Is the natural and artificial lighting in the area where the activities take place sufficiently good?

The spaces where the activities take place are quiet and without background noise

The explanations of sensory communication activities are done in a clear language and with multimedia supports (not only oral).

Is there information about the activities (how to carry them out, etc.) for visually impaired people (braille, tactile panels...)?

Are there technical aids available for deaf individuals (text phones, fax, hearing loops, etc.)?

Is there information about the activities (how to carry them out, etc.) in any easy-to-read format?

Do you have staff trained to support and assist customers with specific accessibility needs?

Does the staff have knowledge of the instructions and safety guidelines in case of an emergency?

At the entrance, does the staff inform about the (adapted) services available?

Do you regularly receive visitors with disabilities?

Is user feedback reviewed and taken into account when planning modifications?

Does the client have the option to make a reservation via telephone?

Does the client have the option of making a reservation by Email?

Does the client have the option to make a reservation in person?

Does the client have the option of making an online reservation?

At the time of booking, are customers asked if they have any special needs?

Does it have a website where the characteristics of the space can be consulted, and is it accessible?