Tourist Information Office - Joaquin Sorolla

Located in Joaquín Sorolla Railway Station providing a 24 hour service all year round, offering tourist information, personalised advice in various languages, comprehensive assistance in planning your stay in the city, and booking and purchase of tickets for tourist attractions in the area, ensuring your trip is well organised, saving you time and helping you beat the queues.

The office is accessible for people with reduced mobility. It is equipped with an accessible service counter, a headset for the hearing impaired, and assistance for people with reduced mobility and general disabilities.

Customer service satisfaction questionnaires and suggestions for improvement.

Planning your stay

  • Accommodation Booking Service
  • Luxury Dining and Restaurant Bookings, enabling you to sample Mediterranean cuisine, including shows and culinary experiences.
  • Bookings for Cultural Events
  • Travel Bookings 
  • Sale of souvenirs.

Visitor services

Planning your stay in the city:

Ticketsto the city’s main tourist attractions: City of Arts and Sciences, Bioparc , Tourist Bus, Museums, Monuments, etc.

Booking of tourist services:

  • Guided tours on foot, bike or Segway, through the historical centre of the city, seaside villages, Albufera and other places of interest.
  • Themed tours: Silk Route, Route of the Grail and Religious Art, Fallas Tour, Albufera Natural Park, Day Tours, etc.
  • Renting bikes, Segways, etc.
  • Culinary experiences: tapas and wine tours, gastronomy tours, paella workshop, dinner with entertainment, wine bus, etc.
  • Sea activities: catamaran, sunset sailing trip, boat excursion with swimming and food, jet skis, flyboard, etc.

Other Services

Questionnaires to evaluate customer service satisfaction and suggestions for improvement.


Imagen destacada: 

Joaquín Sorolla Railway Station (High Speed and Long Distance). San Vicente, 171. 46007 València

Dirección Maps: 
POINT (-0.3807592 39.4601481)
+ 34 963 803 623
Touristic zone: 
Tipo recurso turístico: 
Perfil Turista: 

Monday to Friday: 10.00 a.m. to 5.50 p.m.

Saturdays, Sundays and  Public holidays: 10.00 a.m. to 2.50 p.m.

Closed: 1st January – 6th January – 25th December. 


Google maps: 
POINT (-0.3812338 39.460238)
Zona para agrupación: 
Recurso Turistico Relacionado: 
València Tourist Card 24, 48 or 72 hours
Ticket to the Entire Complex of the City of Arts and Sciences
Bioparc València Tickets
Recogida en oficina: 
Recogida VTC

Opening hours: Monday to Friday from 10 am to 5:50 pm. Saturdays, Sundays and public holidays from 10 am to 2:50 pm. Closed: 1 January - 6 January - 25 December. Located inside Joaquín Sorolla Station. 


Car park:

There are ten spaces reserved in the Station's own carpark, with vertical and horizontal signage and an accessible route to the office. 


Level access through any of the Station's entrances. Automatic door with more than 120 cm clear width and no change in level. 


Adapted counter 76 cm high, with a clear space underneath 73 cm high and 16 cm deep. Shelves at a height of 10 cm to 2 m. 



Automatic glass door with contrasted signage. 


Information on the Valencian Community available in Braille. Counter height, 120 cm, with direct lighting.