Conveniently located in the centre of València, just inside the main entrance to the City Hall building, providing a 24 hour service all year round, offering tourist information, personalised advice in various languages, comprehensive assistance in planning your stay in the city, and reservation and purchase of tickets for tourist attractions in the area, ensuring your trip is well organised, saving you time and helping you beat the queues.
The office is accessible for people with reduced mobility. It is equipped with an accessible service counter, a headset for the hearing impaired, and assistance for people with reduced mobility and general disabilities.
Planning of the tourist stay in the city:
Booking of tourist services:
Planning your stay
Accommodation Booking Service
Planning your stay in the city:
Plaza del Ayuntamiento, 1. 46002 València
Monday to Saturday: 09:00 - 18:50.
Sundays and public holidays: 10:00 - 13:50.
Closed: 1 January - 6 January - 25 December.
Open from 9 am to 6.50 pm Monday to Saturday. Sundays and public holidays from 10 am to 1.50 pm. Closed 1 January, 6 January and 25 December. Located on Plaza del Ayuntamiento, with no obstacles and even paving. Guide dogs are allowed It has a Valencian Community tourist guide in Braille.
Reserved a public square for PMR in the square of the town hall 2, 26 m away and another in the Avda del Marques de Sotelo 1, 86 m away. Both of them less 220 x 400 cm, with vertical and horizontal signage and accessible itinerary.