Bioparc València Information
Address:
Avenida Pío Baroja, 3 46015 - València
Web: BIOPARC
Email: info@bioparcvalencia.es
General:

Opening hours: the tickets offices remain open from 10 am until half an hour before closing. Access is permitted up to an hour before Bioparc closes. Opening hours are determined by the sunlight hours at any given time of year, so the closing time varies between 5 pm and 9 pm depending on the month. Some animals may not be in their enclosures shortly before closing due to weather events or a lack of light. The centre has a wheelchair available for visitors. Located on a flat avenue with no obstacles and even paving. There is contrasted signage with approved pictograms, with information on spaces and routes. Guided tours and educational activities are available by with advance booking. 

Auditory:

Access:

Ticket offices with counters 110 cm high with a screen but no induction loop. Past the ticket offices, the Park is accessed via a bridge approx. 40 m long. Past the bridge there is a panoramic lift with visual signage inside.

Indoor mobility:

The Park has written information on the hotel services. There are information panels on spaces and routes, with pictograms or short texts.

Toilets:

With visual aide to indicate free or occupied. With a gap underneath the cubicle door.

Samburu Restaurant:

It has a dining room with several terraces. Partly glass doors.

Physical:

Car park:

There are two underground carparks on both sides of the main entrance. Both have a lift with 80 cm clear door width. Call button height, 84-85 cm and 108x144 cm cab. Handrail at a height of 90 cm. Route to the Park ticket offices with no change in level. Minimum of three spaces reserved for PLM in each of the carparks. With vertical and horizontal signage. Both have adapted toilets for men and women.

Access:

Ticket offices with a counter at a height of 110 cm. Access via a ramp with handrail approx. 3 m and 3.7% incline. 110 cm clear width. Past the ticket offices, the park is accessed via a bridge approx. 40 m long, with ascending and descending slope of between 3-6%. With more than 120 cm clear width. Past the bridge, there are steps with an alternative route via a lift, with 80 cm clear door width, exterior buttons at a height of 108 cm and interior ones at 85-96 cm. 108x138 cm cab. Handrail height, 90 cm.

Indoor mobility:

The Park is divided into four large areas: Madagascar, Equatorial Forest, Wetlands and Savannah. In the first, the animals are not physically separated from the visitors. There is an amphitheatre where educational activities and animal shows take place. With a level entrance and a space reserved for wheelchairs at ground level. There are numerous changes in level throughout the park, generally served by ramps of between approx. 2-12% incline and variable length. All of the areas are accessible. The route usually has cobbled paving, occasionally with ramps made of wood or other materials. The fences separating the visitors and animals are approximately 1 m high and are made of logs that make it easy to see. Sometimes fences are glass screens. The route is generally open and with more than 120 cm clear width. There are a lot of areas with furniture for sitting along the entire tour. The entrances to the various areas have a minimum 80 cm clear width. There are information panels with text at a height of 80-154 cm. Bins at a height of 102 cm. There are many benches throughout the Park.

Toilets:

There are five adapted toilets at different points throughout the Park. Located next to the Park entrance lift, in the Wetlands zone, the Savannah/Aviary zone, next to the Samburu restaurant (it has a baby changing table) and next to the Ndoki restaurant. They have similar characteristics. Any changes in level served by ramps. Unisex toilets with signage with standardised symbol on the door and slip-resistant floor surface. Toilet doors with 90-95 cm clear width. The lock can be opened from the outside in the event of an emergency. Inside the toilets, 120 cm space for manoeuvring. Washbasins 62-82 cm high, with no pedestal. Pressure tap. Upright mirrors; height of lower edge, 90-98 cm. Approach to the toilet, 36-120 cm wide on the right side, 24-120 cm on the left side and 120 cm in front. Toilet seat height, 40 cm. Foldable and fixed grab bars on both sides, at heights of 57-74 cm. Distance between grab bars, 70-80 cm. Lighting with no timer. No alarm system inside the cubicle.

Samburu Restaurant:

Main entrance with three steps, served by a ramp with 23% incline, 5 m long and 190 cm wide. There is another ramp for accessing an additional terrace with even paving, 2.2% incline. Door with 153 cm clear width. Permanently open. Height of self-service counter, 79 cm; clearance underneath, 78 cm; depth, 34 cm. 120 cm clear width along counter, with possibility of sliding a tray along the entire length. Food and items placed at a height of 80 cm. Two-leg tables, 74 cm high. Height of lower edge, 70 cm; 120 cm width and 40 cm depth. Smooth floor surface. One-leg tables 73 cm high on the terrace, with no cross bar. Height of lower edge, 70 cm; 90 cm width and 31 cm depth. Uneven paving.

Ndoki Restaurant:

It has two kiosks, one with no change in level and another accessible via nine steps and a ramp with a maximum incline of 9% and 25 m long. In both, the tables are in the open air, under a covered area. Counter height, 116 cm.

Shop:

Located next to the tickets offices, level access. Automatic door with more than 120 cm clear width. Items and shelves placed at a height of 20 cm to 180 cm. Counter height, 1 m.

Visual:

Access:

Ticket offices with a counter at a height of 110 cm. Past the ticket offices, the Park is accessed via a bridge approx. 40 m long, with even paving and edge protection. Past the bridge, there are unevenly paved steps, with an alternative route via a lift. 

Indoor mobility:

The Park is divided into four large areas: Madagascar, Equatorial Forest, Wetlands and Savannah. In the first, the animals are not physically separated from the visitors and is therefore the only space in the Park where guide dogs are not permitted. There are numerous changes in level throughout the park, generally served by ramps, and there may also be isolated steps. The route usually has cobbled paving, occasionally with ramps made of wood or other materials. The fences separating the visitors and animals are usually approximately 1 m high and are made of logs that make it easy to see. Sometimes fences are glass screens. The tour generally has open spaces and there may be unmarked projecting elements, such as plant leaves or rocky overhangs. The route is usually marked out by stone borders, string or other materials. There are information panels with contrasting text and medium and large size print. There are many benches throughout the Park. 

Toilets:

There are six toilets located at various points throughout the Park. Located next to the Park entrance lift, in the Wetlands zone, the Savannah/Aviary zone, next to the Samburu restaurant and next to the Ndoki restaurant. Men's and women's restrooms marked with standardised non-tactile pictograms in contrasting colours, at a height of 149-152 cm. Toilet door contrasts with the wall. The lighting is uniform and has no timer. Slip-resistant floor surface. 

Samburu Restaurant:

Main entrance with three steps with no tactile-visual signage, with a handrail. Alternative ramp 5 m long. The restaurant has a dining room and several terraces, accessible via ramps and isolated steps. 

Ndoki Restaurant:

It has two kiosks, one with no change in level and another accessible via nine steps and an alternative ramp 25 m long and with a slip-resistant floor surface. In both, the tables are in the open air, under a covered area. 

Shop:

Located next to the tickets offices, level access. Automatic glass door. With contrasted visual signage. The lighting is not uniform.