Coronavirus situation in Valencia

Coronavirus situation in Valencia

The health emergency caused by the COVID-19 pandemic has led the government to decree a state of alarm throughout Spain at least until next 11th April. If all this has caught you visiting Valencia, our recommendation is that you stay in your accommodation until the day you return home. If you were planning to come in the next few week, ask your travel agent or airline how to cancel your trip. The aim is to avoid the spread of the disease and it is everyone's responsibility.

You are only allowed to go out for basic shopping (supermarkets and pharmacies), to go to the doctor, to the bank, to work or to return to your residence. Access to beaches and gardens is prohibited.

You will find almost everything closed: City's cultural centres, museums, theatres, libraries, exhibition halls, sports facilities, cinemas, night clubs, the City of Arts and Sciences, Bioparc, bars and restaurants are closed.

Metro and buses will be operating normally. Access to buses must be through the central door and tickets cannot be paid in cash (only bus pass or Valencia Tourist Card).

Live chat to solve your doubts

Our tourist offices are also closed, but our tourist info staff is available through a live chat to resolve any doubts you may have regarding your visit to Valencia:

  • From Monday to Saturday, 9h00 to 14:00
  • Sundays and holidays, 10h00 to 14:00


Outside these hours, you can fill in the chat form and our staff will answer your requests. You can send your query at any time, any day of the week.

 

Consult the latest information related to COVID-19 from official organisations:

National authorities

Ministry of Health. New coronavirus disease, COVID-19

Secretariat of State for Tourism. Information for travellers.

 

Regional Authorities

Consellería de Sanitat (Health Dept. of Regional Government) Coronavirus

 

 

International organizations

 

World Health Organization

 

World Tourism Organization

If during your stay in Valencia you show symptoms such as fever, dry cough, sore throat or chest pain, and difficulty in breathing, please

  • Stay calm
  • Do not leave your room or apartment
  • Contact your accommodation staff by phone, or call 112 or 900 300 555