Visitors who normally reside outside the European Union have a new point for reclaiming the VAT on purchases made in establishments with the TAX FREE service. The Tourist Information Office at number 19 Plaza de la Reina offers the possibility of reclaiming the VAT in cash over €90.16.
After shopping at businesses who are part of the PREMIER TAX FREE and GLOBAL BLUE schemes, non-EU tourists may ask the establishment for a PREMIER TAX FREE or GLOBAL BLUE cheque-invoice and go to the point set up by Turismo Valencia for requesting the refund in cash.
In order to submit receipts to the City Centre Cash Refund centre located at the Plaza de la Reina Tourist Info, and to obtain an immediate refund, visitors must present a VISA or MASTERCARD credit card valid for at least 180 days as a guarantee, together with their passports. You will have a period of 14 days (with PREMIER TAX FREE) and 10 days (with GLOBAL BLUE) after the date of purchase, as well as a period of 21 days to have their receipts stamped at Customs when leaving the European Community and send them in a postage paid envelope that will be provided at the Information Office Reina (City Center Cash Refund).
The VAT will be refunded in cash and in euros.